Refund policy

Return & Refund Policy

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be:

  • In the same condition that you received it

  • Unworn or unused

  • With tags attached

  • In its original packaging

  • Accompanied by the receipt or proof of purchase

How to Start a Return

To initiate a return, please contact us at rockymoment58@gmail.com.

If your return request is approved, we will provide:

  • A return shipping label

  • Instructions on how and where to send your package

Please note that items returned without prior authorization will not be accepted.

For any questions regarding returns, contact us at rockymoment58@gmail.com.

Exchanges

The fastest way to get the item you want is to return the original item and place a new order once the return is approved.

Replacement or exchange products will be delivered within 7–10 days.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, the refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card provider may take additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at rockymoment58@gmail.com.